Human Resources & Training

Human Resources

We believe that our people are our biggest asset. We aim to provide all staff members with all possible opportunities to realize their full potential within optimum working conditions. The process starts with selecting the right people for the job, after which we ensure continuous skills development, assisting the SA Metal Group to grow and develop.

We strive to conduct all our business with integrity, professionalism and a positive attitude.

Training, Empowerment & Development

SA Metal Group’s Human Capital Development Policy states:

“SA Metal Group values its people above all other assets and strives to develop all staff members to their full potential. To this end the Company provides excellent human capital development programmes and rewards staff members who strive to improve themselves and show commitment to the Mission of the Company.”

We offer many development programmes, including our Supervisory Development Programme, Artisan Development Programme and Adult Basic Education and Training Programme. We have on-site computer training facilities countrywide where these courses are held.

These programmes are aimed to develop, motivate and upskill our employees, providing them with an opportunity to progress to their full potential within SA Metal Group.

Employment Equity

Employment Equity

SA Metal Group is committed to transformation in the workplace. The Group has an employment equity (EE) policy in place to ensure that all applicants, regardless of race, gender or other criteria are given every opportunity to join our family. We invest in the talent, competency and skills of our people.

With the guidance of this EE policy, overseen by a representative committee, we constantly strive to ensure that we operate in a non-discriminatory and non-sexist environment.

In addition, the company has invested in various internal employment equity initiatives, including healthcare facilities providing primary, occupational, clinical and HIV/Aids care. Furthermore, we have on-site catering facilities to provide competitively priced meals to all employees.

Our training in leadership, growth and development, including via management, technical and skills-based programmes, is made available to all staff with a constant emphasis on promotion within the Group.

Health & Safety

Health & Safety

SA Metal Group is committed to ensuring the health and safety (H&S) of all its employees.

Over many years, the Group has implemented a comprehensive programme of continuous safety improvement.

Our policy is to exceed compliance with H&S legislation and to create the safest possible working environment in our sector.

Our compliance with the stringent on-site safety requirements of some of our large clients, many of them public companies, is testament to the strength of our home-grown Safety Programme.

This Safety Programme is driven by an integrated safety team which includes divisional directors, the heads of human resources and healthcare, line managers, labour H&S representatives, a dedicated national safety manager and regional safety officers.

Safety and health go hand in hand, and our Safety Programme is augmented by our Healthcare Programme. We have modern, fully equipped on-site clinics at all our major centres. These are staffed with full-time qualified nursing sisters supported by regular attendance of medical doctors. Our Occupational Health Programme, which includes our medical monitoring programme, is run through these clinics.

These are staffed with full-time qualified nursing sisters supported by regular attendance of medical doctors. Our Occupational Health Programme, which includes our medical monitoring programme, is run through these clinics.

Employees are given free access to our expanded Primary HealthCare Programme as well as to our comprehensive, award-winning HIV/AIDS Programme. SA Metal Group, one of the first industrial companies to introduce such a programme in 1998, provides all employees with the
full spectrum of HIV education, testing, treatment and support.

The Group is fully committed to the preservation of the environment, employing only environmentally-friendly processes when recycling scrap metal and waste products for use in the South African and other economies.

SA Metal Group has a zero-alcohol and drug policy on all its sites, applicable to all staff and contractors.

Social Responsibility

Social Responsibility

In addition to other charitable projects in which the company is involved, SA Metal Group is proud of its internal Basic Needs Fund.

We are aware that many of our employees, due to their socio-economic position and present lack of resources, do not have the means to cope with an emergency, trauma or crisis in their personal lives. To compound matters further, many of our employees do not have easy access to insurance or banking facilities.

Many of our employees live in under-resourced informal settlements, back-yard dwellings or on properties with inadequate infrastructural development. Their homes are often self-built and often the lack of foundations and proper building materials results in severe consequences in the event of a natural disaster.

In addition, many of our employees live in areas where there is inadequate police visibility and intervention, resulting in their exposure to endemic, trauma-inducing crime. In order to assist in combating these challenges, and under the direct auspices of a management and employee voluntary representative group, the Group has initiated the Basic Needs Fund.

This fund is designed to support employees and their families who, in the event of natural disasters, crime or other catastrophes, do not have access to interim or immediate relief in the form of shelter, food, water and clothing. Material assistance may be given both financially and by physical means, allowing the employees and their families the opportunity to re-establish themselves in a manner where they can function as normally as possible, preferably within 24 hours of the claim having been made.

Careers & Jobs

Careers

Achieve a fulfilling & rewarding career with SA Metal.

The benefits of being an SA Metal Group employee go far beyond the financial reward and benefits received by employees. Staff members become part of a team of motivated, passionate and dedicated people who are all focused on contributing, growing and making a difference.


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Job Title


Regional IT Manager

Employment Type


Full Time

Experience


15+ years

Salary


Negotiable

Job Published


27 August 2026

Job Reference No.


234280


Apply Now

Job Description

SA Metal Group is South Africa’s oldest and largest metal recycling company. For more than 107 years, the
Group has purchased, collected and processed all forms of scrap metal sourced throughout Southern Africa. In
more recent times, the Group has developed and expanded its recycling and manufacturing operations, by
melting, refining, casting and rolling all forms of scrap metal into higher value products for the domestic and
export markets. Our facilities are located in and around Cape Town, Johannesburg and Pretoria. For more
information, please visit www.sametal.co.za.

Job description:

Responsibilities will include, but are not limited to:

  • Take full management responsibility for the Cape Town IT team, setting priorities and standards, delegating
    with clear expectations and holding the team accountable for service delivery across the region

  • Manage the team formally through objective-setting, performance reviews, development plans and
    succession planning

  • Run the team’s day-to-day operations, covering task allocation, the standby roster, leave and coverage
    planning, so branch and after-hours support are always provided for

  • Run the regional helpdesk queue, from triage and prioritisation through to ageing review and closure
    quality, with scheduled reporting to the Group IT Manager

  • Accountable for all Cape Town IT incidents, including major-incident response, technician and supplier
    coordination, business communication, and root-cause reporting

  • Operate a documented change process for servers, firewalls, network and plant-adjacent systems, including
    planned maintenance windows with tested rollback steps

  • Manage daily estate health checks covering backups, servers and Hyper-V capacity, firewall and VPN status,
    mail flow, cameras, biometric systems and branch links, ensuring alerts are acknowledged and actioned
    promptly

  • Manage branch connectivity (LAN, WAN and wireless) across the Western Cape, seeing ISP faults through
    to resolution and conducting scheduled site visits to all branches

  • Manage IT support for weighbridge and yard operations, with defined response commitments during
    operating hours and documented recovery procedures

  • Deliver the region’s security workload to group standards, including patching, firewall hardening, MFA
    rollout, backup and restore verification, log retention and Active Directory hygiene

  • Handle working-level liaison with the Group’s security, network and connectivity service providers,
    escalating matters of contract, scope, spend or architecture to the Group IT Manager

  • Plan and deliver regional IT projects and rollouts

  • Maintain regional documentation, including runbooks, procedures and post-incident reports, and keep it

  • current

Qualifying Criteria

  • A minimum of 15 years’ IT infrastructure experience

  • Relevant IT qualification, preferably with a management component

  • Minimum 8 years’ direct line-management experience leading a medium-sized technical team

  • A proven track record of building and developing technical teams, including experience in recruitment,
    formal performance management, coaching, mentoring, and staff development

  • Expected to be proficient in managing:

➢ Firewalls (OS upgrades, SSL-VPN/IPsec, policy hardening, MFA)
➢ Windows Server 2016–2022 (Active Directory, DNS, DHCP, Group Policy)
➢ Hyper-V, including failover and disaster recovery

  • Advantageous experience includes MikroTik, Veeam, Azure, Project Management Foundation, POPIA,
    Fortinet NSE4/FCP, ITIL 4 Foundation, and a Practitioner-level Security certification

  • Delivered at least one security remediation programme from start to finish (patching, MFA rollout,
    firewall hardening or network segmentation), validated by external assessment or penetration test

  • Planned and delivered multi-site infrastructure rollouts under change control

  • Backup and disaster-recovery design with tested, documented restores

  • Managed a service desk/ticket queue on a PSA/RMM platform

  • Managed outsourced service providers to SLA

  • Experience in multi-site industrial, manufacturing or logistics environments, including plant-adjacent
    systems (weighbridges, PLCs, access control, CCTV)

  • Participated in live security-incident response, including containment, communication and post-incident
    review

  • Expected to be proficient in AI technologies, including Claude AI, with the ability to develop effective
    prompts, create automated workflows, and leverage AI-driven solutions to improve IT operations,
    productivity, and service delivery while maintaining a security-first mindset

  • Own reliable transport, with regular travel across Cape Town branches

  • After-hours availability

Qualifying Attributes:

  • Business-fluent in English, able to communicate clearly and professionally in both written and verbal

  • communication

  • Proven ability to lead and effectively manage a team comprising employees with varying levels of

  • experience, seniority, and technical expertise

  • Must be of sober habits and able to operate safely and responsibly within an industrial environment

  • Exceptional attention to detail, with precision in daily checks, configurations, documentation and

  • reporting that catches the small things before they become incidents

  • Demonstrates a calm, composed, and decisive approach, particularly when working under pressure or

  • dealing with challenging situations

  • Able to communicate effectively and build positive working relationships with employees and stakeholders

  • at all levels of the organisation

  • Ensures that all activities, repairs, and corrective actions are properly documented and recorded in

  • accordance with established processes

  • Demonstrates a proactive approach to escalation, raising concerns, risks, and challenges early through the

  • appropriate channels to ensure timely intervention and resolution

  • Strong time-management, prioritization, and organizational skills

  • Commitment to a strong business ethic and integrity

  • Result-driven: Excellent standards in execution

  • Critical thinking and conflict resolution ability

Job title: Regional IT Manager

Reporting to: Group IT Manager

Job type: Permanent position

Benefits include• Provident fund• Life cover at 4X annual salary• Funeral cover• Medical aid – Hospital Plan with Discovery Health• 15 x paid leave days per annum• Long service leave after five years of employment

Standard hours: 07h30–17h00: Monday – Thursday07h30–16h00: Friday

May be required to work overtime as per operational requirements

Salary : We offer a highly competitive package depending on the extent of the applicant’s qualifications and experience.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted
within fourteen days from the date of their submission should consider their application unsuccessful.

Please note that the successful candidate will receive a formal, written offer of employment after all applicable
pre-employment checks have been completed. This offer will only be valid if it is signed by a company
representative authorised to make such an offer. Representations made on behalf of the company in any other
form do not constitute valid offers of employment and should not be construed as such.

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